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Shipping Policy
Last Updated: 09/17/2023
1. Shipping Information
At HighLite Sports, we strive to provide fast and reliable shipping services to deliver your sportswear and sports equipment purchases to you promptly. This Shipping Policy outlines important information about our shipping practices.
2. Shipping Destinations
We offer shipping services to addresses within the United States and select international destinations. Please note that shipping options and delivery times may vary based on your location and the shipping method selected during checkout.
3. Order Processing Time
Most orders are processed and shipped within 1 to 2 weeks of receiving payment. Orders placed on weekends or holidays may be processed on the following business day.
4. Shipping Methods and Fees
We offer several shipping methods, including standard and expedited options, with associated shipping fees. Shipping fees are calculated based on the shipping method chosen, the weight and dimensions of the items in your order, and your shipping destination. The shipping fees will be displayed during the checkout process.
5. Estimated Delivery Times
Estimated delivery times may vary depending on your location and the shipping method selected. You will receive a confirmation email with tracking information once your order has been shipped. Please note that delivery times are approximate and may be affected by factors beyond our control, such as weather or carrier delays.
6. International Shipping
For international orders, please be aware of potential customs duties, taxes, or other fees that may apply in your country. These fees are the responsibility of the recipient and are not included in the purchase price or shipping fees.
7. Order Tracking
You can track the status of your order by using the tracking information provided in the confirmation email. If you have any questions about your order's status, please contact our Customer Support team at 469-403-6826 or Therealdot@icloud.com.
8. Shipping Restrictions
Please note that certain items, such as hazardous materials, may be subject to shipping restrictions and cannot be shipped to specific locations. We will notify you if your order contains items that cannot be shipped to your location.
9. Contact Us
If you have any questions or concerns about our Shipping Policy, please contact us at:
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Phone: 469-403-6826
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Email: Therealdot@icloud.com
This policy is effective as of 09/17/2023 and applies to all purchases made on our website.